24/7 Air–Ground Medical Transport · Guangzhou, China
contact@966120.com.cn
24/7 Emergency
+86 20-966120
Cross-border

Cross-border Medical Service

Repatriation, inbound treatment journeys and outbound transfers between China and the rest of the world — with the permits, the paperwork and the language barrier handled by one team.
Overview

Medical transport that crosses a border, end to end

A cross-border case is never a single flight. It is a visa, an overflight and landing permit, a bed at a receiving hospital, an insurer authorisation, a medical escort briefed in the patient’s own language — and a handover that starts at the origin bedside and ends at the destination bedside.
We run these cases from our 24/7 operations centre in Guangzhou, with our cross-border partner WhyTrip handling destination-side ground arrangements and local case management in the countries we fly into.
Key Facts

Bed to Bed

Continuity from origin bedside to destination bedside

40+ Destination Countries

Southeast Asia, Europe, the Middle East and beyond

Licensed Escort Teams

Physicians and ICU nurses on every air mission

24/7 Bilingual Case Desk

Quotations returned within one working day
Who It Is For

Four kinds of cross-border case

Returning home to China

Overseas Chinese patients travelling back for continued treatment, or to be close to family.

Travelling to China for treatment

Inbound patients heading to Chinese specialist centres, escorted from the first airport to the ward.

Transferring out of China

Moving a patient from a Chinese hospital to a facility abroad for specialist or continuing care.

Repatriation after an incident

Patients injured or taken ill while travelling, returning to a hospital in their home country.
Our Advantages

Six things that make a crossing work

Every item below is arranged before the aircraft is positioned — never solved at the airport.
Documents

Visas and entry paperwork

  • Medical visa invitation letters and entry documentation
  • Consular coordination for the patient and accompanying family
  • Document checks completed before any aircraft is positioned
Permits

Airspace, landing and customs

  • Overflight and landing permits for the whole route
  • Airport ground-handling slots and airport approvals secured in advance
  • Customs and immigration clearance for the aircraft and crew
Authorisations

Insurance, beds and interpreters

  • Case authorisation, pre-agreed rates and direct billing with insurers
  • Receiving-hospital matching, bed confirmation and handover notes sent ahead
  • English- and Chinese-speaking escorts with interpretation at both ends
Service Team & Equipment

Three routes, one clinical standard

The mode is chosen once the clinical assessment is complete — not before.

Medical charter, door to door

A dedicated ICU-standard aircraft with our own escort team, then ambulances at both ends — for patients a commercial cabin cannot carry.

Commercial flight with stretcher

Multiple seats or a stretcher kit on a scheduled service, with a medical escort and airline medical clearance arranged in advance.

Helicopter across a nearby border

The fastest option within roughly 200 km, with low landing-site requirements and border formalities agreed before departure.

Rail and road connections

High-speed rail or accessible vehicles complete the journey where the border is reached overland.
ICU-standard charter
Commercial stretcher kit
Cross-border helicopter
Bilingual escort team
Transfer Process

From first call to bedside handover

01

Case assessment

Medical records, diagnosis, stability and mobility reviewed to establish what the patient can safely tolerate.
02

Route, mode and quotation

Charter, commercial stretcher, helicopter or rail — chosen with the treating physician and priced in writing.
03

Permits and authorisations

Visas, overflight and landing permits, insurer authorisation and the receiving bed secured before positioning.
04

Team brief, journey, handover

Escort assigned, cabin configured, then monitored bed-to-bed travel and a formal handover at the destination.
Data & Cases

Cross-border missions, documented end to end

40+Destination countries served
24/7Bilingual case desk
1dayTypical quotation turnaround
100%Bedside-to-bedside escort
Repatriation

Home to Guangzhou after a stroke abroad

A patient stabilised in Southeast Asia was flown back on a medical charter with a physician-led escort, landing permits and a confirmed ICU bed in Guangzhou.
Read the story
Inbound

From Dubai to a Shanghai specialist centre

Stretcher clearance, visa invitation letters and insurer authorisation were arranged in four days before the patient travelled with a bilingual ICU nurse.
Read the story

Planning a cross-border transfer?
Talk to the case desk first.

Tell us where the patient is, their condition and where they need to be. We will confirm what is possible, what it costs and how long the permits will take.
Start Your Consultation
Partner with Us

Get in touch

+86 20-966120
24/7 Emergency hotline
contact@966120.com.cn
Case enquiries & quotations
Guangzhou, China
Room 309–310, 3F, No.122 Zhaofeng Road, Shijing Street, Baiyun District