Last updated: October 2026
For personal data of individuals in the European Union and the United Kingdom, Guangdong Civil Aviation Medical Express Co., Ltd. processes data in accordance with the EU General Data Protection Regulation (GDPR) and, where applicable, the UK GDPR.
We process personal data under one or more of the following bases: performance of a contract (assessing, quoting and delivering a medical transfer you request), compliance with legal obligations (aviation, customs, health, border and accounting rules), vital interests (protecting the life of a patient in our care) and legitimate interests (keeping our services and website secure).
As a China-based operator serving international missions, personal data may be transferred outside the EU/EEA — for example to the crew, the receiving hospital, insurers or destination-side partners. Such transfers are limited to what the mission requires and safeguarded by the GDPR provisions for international transfers, including contractual protections with our partners.
You have the right to access, rectify, erase, restrict and port your personal data, to object to certain processing, and to withdraw consent where processing is based on consent. To exercise any right, write to contact@966120.com.cn — we respond within 30 days.
You also have the right to lodge a complaint with your local supervisory authority.
We work only with processors bound by data-protection obligations: hosting and IT providers, insurers, and the medical and logistics partners named in each case file. Access to personal data inside our organisation is restricted to staff who need it for the case, under confidentiality obligations.
Data-protection enquiries: contact@966120.com.cn · +86 20-966120 (24/7) · Room 309–310, 3F, No.122 Zhaofeng Road, Shijing Street, Baiyun District, Guangzhou, China.